Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Julia Elizabeth

Julia Elizabeth

November 14, 2024

5  out of  5
rating by Julia Elizabeth
"Angela Ramirez was excellent"
We responded:
"Julia, I'm pleased to hear that Angela provided you with excellent service! Our team is grateful for your positive feedback and we're elated that you had a great experience with us. If you ever need assistance in the future, feel free to reach out. Thank you for choosing our office! - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Trevor Swanson

Trevor Swanson

November 8, 2024

5  out of  5
rating by Trevor Swanson
"We have been so happy working with Tom DeBerry and glad we switched. The staff are great to work with and go out of their way to be helpful."
We responded:
"Trevor, thank you for your wonderful review! I'm glad to know that you are happy with our service and that our team has been helpful. We always strive to go above and beyond for our customers. If you ever need anything, feel free to reach out. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Mark Stephenson

Mark Stephenson

November 8, 2024

5  out of  5
rating by Mark Stephenson
"I would like to be commend Sarah Marcum of State Farm for her outstanding customer service. I needed to reduce my auto insurance cost and she helped me to achieve this using the Drive Safe app. She made it very easy, helped me understand how the app would work, registered me and answered multiple questions prior to and after I installed and used it. She was very knowledgeable, very friendly and very professional. It was a pleasure interacting with her. Please recognize her outstanding customer service. I would recommend her to anyone."
We responded:
"Mark, thank you for your wonderful review! I'm very happy to hear about your positive experience with Sarah. She truly excels in providing knowledgeable and friendly service, and it's great to know she was able to assist you with the Drive Safe & Save app and help reduce your auto insurance costs. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, our office is always here to help. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Ann Willis

Ann Willis

November 7, 2024

5  out of  5
rating by Ann Willis
"Sarah was able to quickly and easily solve our payment application issue. She understood what had happened, took steps to remedy the situation, and got back to me quickly."
We responded:
"Ann, thank you for sharing your experience! I'm glad Sarah was able to resolve your payment application issue efficiently. Her understanding and quick response are qualities we highly value in our team. If you have any more questions or need further assistance, don't hesitate to reach out. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Sharon

Sharon

November 5, 2024

5  out of  5
rating by Sharon
"I just signed up with Tom for home and auto insurance. He was pleasant to speak with and thorough. It feels good to know you are speaking with someone who is local and not an unknown at the end of the line. Plus he is saving me a lot of money each year!"
We responded:
"Sharon, thank you for your wonderful review! I'm glad you had a positive experience signing up for home and auto insurance with me. It's great to know that you appreciate the local, personal touch we strive to provide. I'm also happy to hear that we could help you save money each year. If you have any questions or need further assistance, don't hesitate to reach out. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Sharon Colon

Sharon Colon

October 22, 2024

5  out of  5
rating by Sharon Colon
"We have had a relationship with Tom DeBerry at State Farm-Tucson since 2018. We have always found Tom and his staff very responsive to all our requests. They go above and beyond—truly are a Good Neighbor. Special thanks to Andrea for her help."
We responded:
"Sharon, thank you so much for your kind words and for being with us since 2018! I'm glad to hear that our team has been able to meet your needs and go above and beyond. Andrea will be happy to know her assistance made a difference. We truly value your trust and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Lauren Johnston

Lauren Johnston

October 22, 2024

5  out of  5
rating by Lauren Johnston
"Most professional State Farm in Arizona is Tom Deberry! Dustin thank you for taking care of me and my family!"
We responded:
"Lauren, thank you for your wonderful review! I'm glad to hear that Dustin was able to take care of you and your family. Our team strives to provide professional service, and it's satisfying to know we met your expectations. If you ever need anything else, don't hesitate to reach out. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Tammy Maguire

Tammy Maguire

October 22, 2024

5  out of  5
rating by Tammy Maguire
"Dustin was very informative and has great customer service skills. He made the transition from my long term insurance company an easy process. Thank you Dustin and thank you Tom for reaching out to me and handing me to your team member Dustin. Look forward to many years with State Farm."
We responded:
"Thank you, Tammy, for your wonderful review! I'm glad to hear that Dustin provided you with such informative and excellent customer service, making your transition smooth. It's great to know that our team's efforts are appreciated. We're grateful to have you with us and look forward to many more years of serving your insurance needs. If you ever need anything, don't hesitate to reach out! - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Monique Valdovin

Monique Valdovin

October 5, 2024

1  out of  5
rating by Monique Valdovin
"I’m really disappointed at the Tom DeBerry office. I came to this State Farm when I was being insured but Farmers and it was expensive and I found State Farm Tom Deberry cheaper for me and beneficial for me since I was 20. But lately things have change and I’m not happy with….. first of all when I call NO ONE picks up or I’ll leave a message NO call back. I’ll text message someone nothing it’s to the point where I kind have to call them every 3 mins to get someone. When I FINALLY have someone Sarah picked up. I ask if she can run my car and rental insurance for $228 instead of $250 because I had other bills coming out. Sarah said yes of course. So when she ran the bill she didn’t change the amount. She ran it the $250 and I was freaking out because my bills were coming out. I was very upset I went overdrafted to my acct. this office has change and I’m considering looking for another State Farm office !!!!"
We responded:
"Hello Monique, we’re sorry about the misapplication on your bill. When the mistake was realized, we immediately contacted you and offered to refund, however were told that it was ok to leave as is. Regardless, this is not up to our standards, so we apologize for the inconvenience this caused you. We appreciate the many years you have been with our agency. "
Profile photo of David Kohn

David Kohn

October 3, 2024

5  out of  5
rating by David Kohn
"Sarah was very helpful. I appreciate her effort."
We responded:
"Thank you, David! I'm glad Sarah could assist you effectively. We appreciate your feedback and are always here to help with any future needs. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of White Jackal

White Jackal

October 2, 2024

5  out of  5
rating by White Jackal
"The staff are professional and kind, Sarah especially seems to go above and beyond to help and explain how and why something is. Her bosses should be proud."
We responded:
"Thank you, White Jackal, for the fantastic 5-star rating! I'm happy you had a positive experience with our agency. If you need any further assistance, don't hesitate to reach out. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Gilbert Rice

Gilbert Rice

September 28, 2024

5  out of  5
rating by Gilbert Rice
"Sarah is "Bubbles Personified" she is helpful and happy. We are very happy to be treated like long-time friends; and, best of all, if she doesn't have the answers she will research and get back to us in a timely manner."
We responded:
"Gilbert, thank you for your wonderful review! We're happy to hear that Sarah's cheerful and helpful nature made your experience enjoyable. It's great to know you feel like long-time friends with our office. We appreciate your recognition of her dedication to finding answers and getting back to you promptly. If you need any further assistance, we're always here to help. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Meghan Elliott

Meghan Elliott

September 26, 2024

5  out of  5
rating by Meghan Elliott
"I worked with Dustin to transfer a policy from Missouri to Arizona, and he was incredibly helpful! Not only did he save me over $150 for the 6-month quote, he also improved my coverage and adjusted it to fit my needs, and made everything much easier than I expected. Would highly recommend this agency!"
We responded:
"Meghan, thank you for sharing your experience! I'm glad Dustin could assist you with transferring your policy and saving you money. It's wonderful to know he tailored the coverage to fit your needs and made the process smooth. We appreciate your recommendation and are here for any future assistance you might need. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Carl Horak

Carl Horak

September 26, 2024

5  out of  5
rating by Carl Horak
"thr staff was friendly, very knowledgeable in helping us with all the paperwork regarding our car. have been with Tom DeBerry State Farm for over 10 years and they have always taken good care of us."
We responded:
"Carl, thank you for your wonderful review! I'm glad to hear that our team has been helpful and knowledgeable with your car paperwork. It's great to know you've been with us for over 10 years and have felt well taken care of. If you ever need anything in the future, we're always here to assist you. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Jo Merrymon

Jo Merrymon

September 24, 2024

5  out of  5
rating by Jo Merrymon
"I had been with Hartford ins for Many Years. My prior car lease was up, so I turned it in and got a new Kia Seltos. I was happy and excited with the new car until I called Hartford and found out how much my new insurance was going to cost. When your on SS and disabled as well, additional income isnt available. So I started to do research putting out feelers on new insurance. Boy did my phone blow up with pushy and somewhat rude agents.....until I came across a wonderful gentleman by the name of Dustin with this agency. He was knowledgeable, kind and had a great whit about him. If I was 20 yrs younger and still had my insurance fraud investigation firm I'd sure try to steal him away to work for my company. So. If you need new auto insurance and your looking for a good policy at a fair price I'd recommend State Farm and this agency. Ask for Dustin, you won't be disappointed."
We responded:
"Jo, thank you for sharing your experience! I'm glad Dustin could assist you with your new Kia Seltos and provide the support you needed. It's wonderful to know he was knowledgeable and kind throughout the process. We appreciate your recommendation and are here for any future needs or questions you might have. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of jeremiah estrada

jeremiah estrada

September 24, 2024

5  out of  5
rating by jeremiah estrada
"Great customer service and saved me a bunch of money thank you!!!"
We responded:
"Jeremiah, I'm glad you had a positive experience with our customer service and that we could help you save money. Your feedback means a lot to us. If you need any further assistance, don't hesitate to reach out. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Aloe Lang

Aloe Lang

September 24, 2024

5  out of  5
rating by Aloe Lang
"Got a call today from Tom DeBerry. Great conversation and he saved me a ton on my insurance. Very helpful. Highly recommend him as an insurance provider."
We responded:
"Aloe, thank you for the wonderful review! I'm glad our conversation was helpful and that we could save you a significant amount on your insurance. Your recommendation means a lot to us. If you ever need further assistance or have any questions, don't hesitate to reach out. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Robin Blue

Robin Blue

September 21, 2024

5  out of  5
rating by Robin Blue
"I have had insurance with this company for over 30 years. Wonderful customer service and always very helpful."
We responded:
"Robin, thank you so much for your kind words and for being with us for over 30 years! We're grateful for your loyalty and are happy to hear that our customer service has been consistently helpful. If you ever need anything, we're always here for you. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Kaycee Larios

Kaycee Larios

September 14, 2024

5  out of  5
rating by Kaycee Larios
"Always kind and helpful!"
We responded:
"Kaycee, Thank you for your kind words! I'm happy to know that you find our team always kind and helpful. We're here to assist you with any of your insurance needs. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Cynthia

Cynthia

September 13, 2024

5  out of  5
rating by Cynthia
"Andrea is outstanding. She's knowledgeable, professional & easy to talk to."
We responded:
"Cynthia, thank you for your wonderful feedback! I'm happy to hear that Andrea provided you with knowledgeable and professional service. We're grateful to have her on our team and appreciate your kind words. If you need any further assistance, we're here to help! - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Carolyn Mallett

Carolyn Mallett

September 12, 2024

5  out of  5
rating by Carolyn Mallett
"We had a great experience setting up our insurance plan with Dustin. He thoroughly explained what our insurance would cover and made the process easy."
We responded:
"Carolyn, thank you for sharing your positive experience! I'm glad Dustin could make the process of setting up your insurance plan easy and clear. We're grateful for your trust and are here for any future needs you may have. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Mihai Surdeanu

Mihai Surdeanu

September 11, 2024

5  out of  5
rating by Mihai Surdeanu
"Excellent customer service!"
We responded:
"Thank you, Mihai! I'm glad you found our customer service excellent. If you need any further assistance, we're here to help. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Ron Marlin

Ron Marlin

September 10, 2024

5  out of  5
rating by Ron Marlin
"Great Team!"
We responded:
"Thanks, Ron! We're glad you think our team is great. If you ever need anything, we're here to help. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Jared Colby

Jared Colby

September 4, 2024

5  out of  5
rating by Jared Colby
"After a week of playing phone tag, many questions and answers, as well as scheduling difficulties, I was finally able to get my insurance policies up and running thanks to Dustin and Team from Tom DeBerry's State Farm office. Great customer service, no nonsense or haggling, never felt pushed. Only looking out for what was best for me. I am so happy to be ending my relationship with my old insurance company, and moving over to State Farm. Thank you Tom DeBerry for having a great team, and sales representative Dustin knows exactly how to get things done (all over the phone and email nonetheless) thank you!"
We responded:
"Jared, thank you for sharing your experience. I'm glad Dustin and our team could assist you in getting your insurance policies set up despite the initial challenges. It's great to know you felt supported and never pressured throughout the process. We appreciate your trust in us and are happy to welcome you to State Farm. If you have any further questions or need assistance, don't hesitate to reach out. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"
Profile photo of Robert Barker

Robert Barker

September 3, 2024

5  out of  5
rating by Robert Barker
"Smooth and simple! There's a reason that State Farm is number one! Happy to have them!"
We responded:
"Robert, thank you for your positive feedback! I'm glad to know you had a smooth and simple experience with us. We appreciate your trust in State Farm and are happy to have you with us. If you ever need any assistance, don't hesitate to reach out. - Tom DeBerry - State Farm Insurance Agent, Tucson, AZ"